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MODELCRAFT STATEMENT OF POLICY

A SIGNED CREDIT APPLICATION MUST BE ON FILE IN OUR OFFICE BEFORE ANY SHIPMENT MAY BE MADE.  By placing an order with Modelcraft, the customer agrees to the following terms and conditions of sale:


 
TERMS: All prices listed in this catalog are "Suggested Retail Prices". The standard retail dealer discount is 40%. An additional 2% discount is offered if the invoice is paid within 30 days of the shipping date. A 5% cash discount may be taken if the invoice is paid on "Receipt of Goods" (ROG). This 5% cash discount is inclusive of the 2%/30-day discount and payment must be received in our offices by the date indicated on the invoice. Invoices are due and payable in our offices 31 days from the date of invoice. VISA and MasterCard are accepted for payment of Modelcraft invoices.

OPENING ORDERS: Opening Order for new accounts is $100.00

RE-ORDERS: No re-order minimum

BACK ORDERS: For customers accepting back orders, out-of-stock items will be listed on the packing slip only and not on the invoice. Unless "Back Order" is specifically requested, items not shipped on original invoice will be cancelled.

SHIPPING: United Parcel Service (UPS) and FedEx are our primary carriers. If any other shipping method is required customer must notify Modelcraft when placing order. Orders are normally shipped within 24 hours of receipt.

FREIGHT: All orders are shipped FOB Blaine, WA or Burnaby BC. Full freight is charged to the customer, except as follows:
1. Full freight charged on orders up to $500.00, including COD charges if shipped COD. 2. One-half freight charged on orders over $500.00 net. Customers requesting UPS Air, Parcel Post Air or FedEx will pay the difference between standard and air charges. All customers outside the continental United States or Canada will pay the difference between these services and the standard freight allowance given to the farthest point inside the continental U.S. or Canada.

INTERNATIONAL CUSTOMERS: All customers outside the North America must have a valid VISA and date of expiry on file with Modelcraft prior to dispatch of first order. Our standard mode of shipment (unless otherwise requested) is Parcel Post surface (air) and DHL. CLAIMS: Invoice and price errors MUST be reported within 10 days of date of invoice.

RETURNS: Approval must first be obtained from Modelcraft before returning any merchandise. Returned items will be credited or replaced when accompanied by invoice number. Additionally, damaged items must include a complete list of missing/damaged parts. Claims for goods damaged in transit must be reported to the carrier. Do not deduct from invoice without a credit memo.

SERVICE CHARGES: Accounts not paid in full within 31 days of date of invoice will be charged 1.5% per month, 18% per years, on the unpaid balance. Accounts delinquent 60 days from invoice date are automatically submitted to a commercial collection agency for further action. Modelcraft shall be entitled to attorney fees and all collection costs. A 25% additional charge of the outstanding balance will be added when an account is turned over for collection. CASH DISCOUNTS AND FREIGHT ALLOWANCES WILL BE CHARGED BACK TO THE CUSTOMER ON ALL INVOICES NOT PAID BY THE DUE DATE.

LATE ACCOUNTS: Modelcraft WILL NOT MAKE SHIPMENTS TO PAST-DUE ACCOUNTS. Accounts that are more than two weeks past due will receive an asterisk after the company name on invoices and statements. Four asterisks result in an open account being changed to COD.

MODELCRAFT INC. VIGOROUSLY PURSUES AND PROSECUTES ALL DELINQUENT ACCOUNTS IRRESPECTIVE OF THE AMOUNT.

BAD CHEQUES: Returned checks are subject to a $15.00 service charge. CASH DISCOUNTS AND FREIGHT ALLOWANCES, BY VIRTUE OF THE RETURNED CHEQUE, WILL BE CHARGED BACK TO THE CUSTOMER.

PRICING: Prices are subject to change without notification.


If you have questions or would like more information, please call or email.

 

CONTACT US AT:

Modelcraft Canada:

4312 Norfolk St., Burnaby, B.C.

V5G 4J9 Canada

E-mail: info@modelcraft.com

Telephone: 1.604.437.1166

Fax: 1.604.437.1164

Modelcraft USA:

250 H Street. Box #57 Blaine WA

98230 USA

E-mail: info@modelcraft.com

Telephone: 1.604.437.1166

Fax: 1.604.437.1164

2006 Modelcraft Inc.   

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